Coronavirus (COVID-19)

An Important Message to Our Patients

425 Dental is dedicated to the health and safety of our patients, team members, families, and friends, even in the most difficult times. While we prepare to reopen our doors and begin offering routine dental services with a tentative date of Tuesday, May 19th, we have taken further precautions and measures to ensure our office exceeds the highest standards of safety and sanitization possible for every person who comes to visit us. We have expanded on the protocols that were put into place while operating on an emergency-only basis effective immediately, and we’ll continue to adhere to these protocols to ensure the safety of our patients and staff for the foreseeable future. The full list is as follows:

First, if you have:

  1. Been in contact with someone suspected to have COVID-19 OR
  2. Had a fever in the last 24 hours of over 100.4 degrees Fahrenheit OR
  3. Shown symptoms of cold/flu (fever, persistent cough, shortness of breath) OR
  4. Been considered high risk for being affected by COVID-19

Please do not come to the office. Instead, call/email us and we can discuss your dental needs and, if necessary, arrange a FaceTime or phone discussion about your situation with our doctors to help find a solution.

  • If you are coming to the office, we will be checking your temperature prior to providing any dental treatment using a temporal thermometer. A team member will also ask a series of questions to assess your risk level of exposure to COVID-19. Anyone with a temperature over 100.4 degrees Fahrenheit or deemed to be high risk will be asked to leave and will be rescheduled at least three weeks later.
  • We will be limiting the number of patients that we can see in our office at any one time. Please let the receptionist know that you are ready for your appointment by either calling/texting and waiting in your vehicle. If you do not have access to a vehicle, please come into the main lobby to receive further instructions, or wait nearby outside of the office. If you do not receive a response, then please walk inside and let the receptionist know that you are ready for your appointment. We will be notifying you when your operatory and clinical team is ready for you via text.
  • Upon entering our office, all patients will be required to apply hand sanitizer that will be provided by 425 Dental. You are also required to wear a mask when entering our office – if you do not have one, a sterile one-time use surgical mask will be provided.
  • Plexiglass shields will be found where applicable to reduce unnecessary physical interaction between patients and front office staff.
  • Any guests that accompany patients to their appointments will be asked to wait outside of the office. Exceptions will be made only for children or those who require assistance, and those patients will be limited to one guest.
  • Every surface in our office, including desks, counters, and door handles, are thoroughly sanitized multiple times throughout the day. Each treatment room, as they always have been, is completely sanitized after each and every patient.
  • We will continue accepting payments over the phone in order to reduce unnecessary contact, as well as reduce the amount of time that you need to spend inside of our office.
  • Our clinical staff is equipped with CDC-recommended respirators, in order to ensure safety while patients are being treated. This equipment will be worn prior to entering the treatment room and will not be removed at any time inside the room or until your treatment is completed and you have left. Our front office staff will also be properly equipped with masks during this time.

Based on the current situation, 425 Dental is preparing to reopen for routine dental treatments on Tuesday, May 19th, though we will continue to monitor the situation and make adjustments as needed. We will also continue to abide by the restrictions put in place by Governor Inslee and the state of Washington, and will move forward with our planned reopening provided no further restrictions are implemented by May 19th.

We have always followed the guidelines and recommendations put into place by the CDC, ADA, and WISHA, and will regularly be adding to and adjusting our protocols as the situation continues to change.

Upon reopening, we request your patience with scheduling your next appointment, as we will be limiting the number of patients that we are able to see at one time in order to allow plenty of time between appointments for flexibility and proper disinfecting. Please also look for expanded hours of operation in the near future, as we will adjust our schedules to best accommodate all of our patients in this new normal.

We appreciate the trust that you have placed in us, especially in these challenging times. We are all united at this time, and we cannot wait to see you all again! Please be on the lookout for further updates and further confirmation of our reopening date soon.

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